"Alan Weiss is, without doubt, one of the most astute business people I've come across in the last 20 years."

Anne Miller
Author
Metaphorically Selling
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Consulting Tips from the Million Dollar Consultant:
Alan's Ten Step Program to More Powerful Persuasion

  1. Build your vocabulary daily
    • Write down and look up words you don't know
    • Strive for "mid-high" level speech

  2. Create and practice metaphors, analogies, and examples
    • Use repeatedly until natural
    • Keep examples contemporary through reading

  3. Understand the other person's behavioral comfort zone
    • Flexibly change your own behavioral set
    • Use emotion, not logic, to spur to action

  4. Listen 80% of the time
    • Employ effective listening techniques
    • Allow silences and don't seek to fill them

  5. Visualize and anticipate
    • Consider the conversational options in advance
    • Create an articulate response to every likely objection

  6. Focus on output, not input
    • Transfer your mental set to result and outcome
    • Distinguish between them with the other party

  7. Avoid defensiveness
    • Use judo and momentum to reverse direction
    • Ask "why"

  8. Provide options, not a fait accompli
    • Move the discussion from "if" to "how"
    • Engage the other in the diagnosis

  9. Move through a series of small "yeses"
    • Know your business model
    • Gain conceptual agreement methodically

  10. Always concentrate on value, never price, cost, or fee
    • Never voluntarily discuss fees
    • Defray questions about fee in the other's best interests