Musings
I'm in my favorite coffee shop with the dogs yapping outside in the truck waiting for a couple of dog biscuits, a highly clever specialty of the house.
The line is being delayed by two women, a mother and daughter, staring at the wall menu as if it were the runes of an ancient civilization and they were linguists without the Rosetta Stone. I'm in a hurry to get home to receive my first phone appointment and the dogs have begun threatening passersby.
So, I resort to my deadly weapon, since the last police superior has departed with his donuts. I fix them with my "look."
The "look" never takes more than 18 seconds to melt the will of strong men, and these two were putty in my hands. "Would you like to go ahead of us," asked the mom, "since we're overwhelmed by the choices?"
"Well, that's very nice of you," I volunteered, dialing back the intensity so that I didn't inadvertently vaporize the daughter who was obviously in distress.
As I placed my order, the women continued to debate the merits of half-soy, no froth, flavored latté, and something called chai. I asked the mother if she took this long to buy a house. "It's troubling," she said with total ingenuousness, "but I have a tough time with so many choices."
My order filled, the woman moved up to the counter—I am not making this up—and ordered two medium, regular coffees, cream and sugar. I spun with my tray of two iced coffees and dog biscuits, and shot her the "look."
"I know," she said, "but it was just too difficult."
There is a phenomenon known as the "quality of the decision." (Okay, so maybe I invented the phenomenon.) What I mean is that some decisions are of low quality, in that one alternative solution is about as good as another, and some are of high quality, where some solutions are manifestly better than others.
An example of the former might be which dessert we order in a restaurant, and of the latter the school we choose for our children. It makes sense to spend months examining and debating schools, doing research, and involving the child. It doesn't make sense to do that in order to choose between the Boston cream pie and the flan. Yet many people decide on a car or vacation destination in less than an hour, and take about the same time to determine which movie they should see that evening. What's wrong with this picture?
Make low quality decisions quickly, and move on, methinks. The cappuccino will not make a substantial difference in your day vs. the latté. But whether you go to Cancun in hurricane season or Europe in September might just make all the difference in your quality of life.
Just pretend there are dogs barking outside waiting for a treat. It's your job to move the line along.
ORTIYKMWOYBNT-O Department
ONLY READ THIS IF YOU KNOW ME WELL OR YOU'LL BE NEEDLESSSLY TICKED-OFF DEPARTMENT
My wife and I spent Thanksgiving in New York to be with our family. We had a gorgeous corner suite at the Mandarin Oriental Hotel on Columbus Circle.
We could see the Hudson River from the bay all the way up past the Washington Bridge. It took us two hours to realize we had a second bathroom. It was that kind of place.
Thanksgiving morning, after my shower, I pulled up the blinds on the wall-to-wall main bathroom window and realized that we could also see Central Park West and the beginning of the Macy's Parade IF we stood in the bathtub. Fortunately, the hotel provides binoculars in all the rooms (we were on the 41st floor) and there was a TV in the bathroom, so we could hear the commentary on NBC down the route for the elements in the parade I couldn't recognize.
Thus, for two hours, the two of us stood in the tub alternating the binoculars and listening to the TV. When the parade ended, I thought it would be a good idea to listen to the remaining TV commentary from the comfort of the living room. So I went in there, turned on the television, and opened those curtains for the first time.
It was then I discovered that you could also see the parade route from our living room from the vantage point of two comfortable chairs. My wife asked from the next room what the view was like. "Nothing to write home about," I said, and closed the curtains.